Trulieve Boca Raton Dispensary

This location is the best in my book. All of the staff are super friendly and helpful. The place is always spotless clean. Plus theyre constantly running sales on really great products. In all the several dozen times I've visited, never not once have I felt anything but welcome and been treated with professionalism and respect. Shoutout to Eric for assisting me a multitude of times. Him along with every one there truly makes it a pleasure to stop in and do business.

Trulieve and I both have something in common: we’re new to the Boca area. I was quite happy to discover a new Trulieve store in my neighborhood. The staff there were great, especially Sam, who helped me establish myself as a new customer. As always, Trulieve’s product is the best available. I hesitate to say how good their inventory is, for fear that it will shortly no longer be so. I enjoyed shopping, and their selection was very, very good. Thanks guys for another great Trulieve experience!

I rarely leave reviews unless the experience is really good or really bad. I've been a patient for years and regularly buy my limit monthly in most categories prescribed, meaning I spend decent money. For the second time I had a poor experience at this location. This individual consistently has a "I hate my job" face on. Cool, no problem. Get called up and he quickly rambles my order as he is throwing them in the bag. I asked if it would be possible to please add an item. Annoyingly he goes you said no changes, I guess, what do you want? I smile and answer nicely and tell him. He says nothing, leaves my order in the bag on the counter (against policy btw) and walks in the back to grab my additional item. He comes back and I say thank you and even apologize for the inconvenience to him just to be nice. He says nothing, doesn't even make eye contact, just rolls his eyes. Okay then. Keep in mind they weren't busy, no customers waiting or anything so why are you so annoyed that spending more money? I pay, he shoves the receipt in the bag and pushes the bag towards me. No have a nice night, no anything. Seriously, if you hate your job that much Josh, find a new one. With so many dispensary options, why should I spend my money every month here when the employee acts like I'm bothering him? Truelieve the quality of your medicine and pricing is not great and you aren't the only option so you really can't afford to be jerks to people. Never experienced this at Sunburn, GrowHealthy, JungleBoyz, Suterra or any other location. They'll get my money going forward.

Great dispensary I like how there containers come air sealed as well as the edibles, so you know the products are kept extremely fresh and haven’t been touched since packaging. The staff is very knowledgeable and their website is also full of good strain information and benefits and they also carry replacement puffco parts like a replacement heating chamber. I literally walk almost 6 miles to go to this shop instead of a shop I used to go to.

I received one of my medications & the bottom of the container it came in was covered in a weird blackish brown residue that was really caked on there. I had asked to get a different container and I was told “it’s just dirt” as he scratches a huge flake of ‘dirt’ off …. He said it so nonchalant…I found it a little nerve-racking. I then call Trulieves 800# to see if this is normal, and the representative I spoke with essentially made fun me it was extremely unhelpful on the phone and didn’t really take what I was saying seriously. I asked to speak to a manager and they said someone would reach out. It’s been over a week now and no one has reached out. I will choose any other dispensary that doesn’t keep a product that I put inside my body in a dirty or contaminated area. Or at least care to find out that it is being stored this way. You really have to be careful about where you get your medication from (speaking as a type one diabetic for over 25 years) and what your company actually cares for. Clearly, Trulieve has some substandard values & practices. Please be better for the safety of our community.